Disclaimer

In case of unavailability of any floral products, we reserve the right to replace them with a similar product of equal or higher value and quality. If feasible, we will attempt to notify you via email before making the substitution. If the specific type of flower is crucial, we may delay the delivery by a day to secure fresh flowers. If you have any concerns regarding the substitution made, please reach out to our customer service team at info@ksflowers.co.uk or 07838 815 815. If we are unable to reach you through the provided contact methods, we will assume your agreement to the substitution or delivery date change.