Our drivers will deliver the bouquet directly between 10am and 7pm. However, please note that we are unable to guarantee or specify a specific time slot for delivery. If there is no one available at the recipient's address, the driver will leave a delivery note. The note will indicate whether the bouquet was left with a neighbour or securely placed on the premises.

We do offer Sunday delivery upon special request. If you would like to have your order delivered on a Sunday, please contact us directly at info@ksflowers.co.uk or reach out to our customer support team. We will do our best to accommodate your request and make arrangements for Sunday delivery.

Nationwide delivery.

For nationwide deliveries to distant addresses, we have delivery available from Tuesday to Friday. If you place your order before 12pm, next day delivery is an option. Additionally, you can select a specific delivery date in the future if desired.

To ensure reliable and efficient delivery, we partner with the trusted courier service DPD. They aim to deliver orders before 12:00 PM. Once your order is dispatched, you will receive tracking information via email and SMS, using the contact details provided during the ordering process. This allows you to conveniently track the progress of your delivery.

We apologise for the inconvenience, but certain flowers and plants cannot be shipped nationwide due to various reasons. These limitations may be due to their delicate nature, size, or the specific packaging required to ensure their freshness and quality during transit.

The specific products you mentioned, such as the Elegant White Beauty Bouquet, Blushing White, Crimson Crown Bouquet, Majestic Naomi Bouquet, Classic White Rose Bouquet, Pink Elegance, Crystal Spray, Luxe Hydrangea Peony, Ocean Breeze, and Romantic Rhapsody, fall into this category. We want to ensure that your flowers arrive in excellent condition and that the unwrapping process is not overly time-consuming or cumbersome.

We appreciate your understanding, and our team is more than happy to assist you in selecting alternative products that are available for nationwide delivery. Please feel free to contact us for personalised recommendations or further assistance in placing your order.

We apologise for the inconvenience you're experiencing while trying to place your order. To assist you promptly, we kindly request that you contact us via email at orders@ksflowers.co.uk. Please provide us with your order details and delivery address in the email. Additionally, if possible, attaching a screenshot of the issue you encountered would be greatly appreciated. This will help us identify and resolve the problem more effectively, ensuring a smoother ordering process for you in the future. Once we receive your email, our team will reach out to you to address your reservation and assist you further.

We apologise for the delay in receiving your order. We make every effort to deliver your order to your local post code within the timeframe of 8am to 8pm from Monday to Saturday. However, please note that we are unable to guarantee or provide an estimated delivery time.

Delivery times can vary depending on factors such as the delivery route, traffic conditions, and the volume of deliveries for the day. We rely on the services of our trusted delivery partners to ensure timely delivery of your order.

If you have any concerns or need further assistance regarding the status of your order, please don't hesitate to contact us. We will do our best to provide you with an update and address any issues or inquiries you may have.

For nationwide delivery service, your order will be delivered within the timeframe of 8:00am and 7:00pm. You will receive tracking information for your order. In case you haven't received the tracking information, please email to order@ksflowers.co.uk. Make sure to include your order number in the email so that we can assist you effectively and provide you with the necessary updates on your delivery.

At KS Flowers, our top priority is to provide stunning bouquets and exceptional customer service. If, for any reason, you are not satisfied with your order, we encourage you to contact us by email at orders@ksflowers.co.uk. Please make sure to include your order number and attach a few photographs of the received product. We will carefully evaluate the situation, and depending on the circumstances, we may offer to send you a replacement bouquet or provide a partial/full refund.

If you need to make any changes or amendments to your order, such as correcting the delivery address, editing the gift message, or adjusting the chosen delivery date, we've got you covered. Simply send an email to orders@ksflowers.co.uk, including your order number, and let us know what modifications you would like to make. We'll be more than happy to assist you in updating your order according to your preferences.

At KS Flowers, we take pride in creating bespoke and one-of-a-kind bouquets. The images displayed on our website serve as examples of the style and overall aesthetic of our arrangements. Please note that due to the use of seasonal flowers, the specific blooms in your order may differ slightly in color, texture, and vibrancy. However, rest assured that we strive to maintain the same level of beauty and artistic flair in every bouquet we create. For a closer look at our work and to see more examples, we invite you to visit our Instagram feed.

We would be delighted to assist you in creating a bespoke order that meets your specific requirements. Please send an email to info@ksflowers.co.uk, detailing what you have in mind and the specific elements you would like us to incorporate. We will review your request and promptly respond to let you know if we can accommodate your needs. We look forward to the opportunity to provide you with the special KS Flowers treatment you desire.

For nationwide deliveries, KS Flowers takes full responsibility for the order fulfilment process. We are an independent company, and all orders are meticulously prepared by our team at our flower boutique and then sent directly to your front door using our trusted nationwide courier service.

To ensure the safe arrival of your flowers, we take extra care in packaging them. The flowers are carefully wrapped with kraft paper, and for fresh flowers, a floral gel or absorbent cloth is included to maintain their hydration during transit. These wrapped flowers are then placed inside a specially designed flower delivery box, which is thoughtfully packed with additional kraft paper to provide cushioning and support.

If your order includes a vase, it will be wrapped separately within the same package to prevent any damage during transportation.

Our goal is to ensure that your flowers arrive in pristine condition, maintaining their freshness and beauty throughout the delivery process. If you have any further questions or concerns about your nationwide delivery, please feel free to reach out to us.

To make the most out of your bouquet and ensure the longevity of your flowers, here are some tips:

1. Fill the vase with fresh water: Keep your vase filled all the way to the top with clean, fresh water. This helps provide hydration to the flowers and keeps them fresh.

2. Change the water regularly: Every couple of days, completely change the water in the vase. This helps prevent the build-up of bacteria, which can shorten the lifespan of the flowers. Along with changing the water, re-cut the stems by about 2 cm at an angle. This allows the flowers to take in water more effectively.

3. Find the right spot: Place your bouquet in a location away from direct sunlight, radiators, air conditioning vents, or any draughty spots. These conditions can accelerate the wilting process and cause the flowers to fade more quickly.

4. Remove fading stems: As flowers are natural and have varying lifespans, some stems may start to wilt before others. To preserve the freshness of the remaining flowers, remove any fading or wilting stems promptly. This prevents them from affecting the overall bouquet.

5. Use the provided vase: If your flowers came with a specific vase, it is highly recommended to use that vase. The bouquet will have been designed to fit and thrive in that particular vase, maximising the longevity of the flowers.

By following these care instructions, you can enjoy your bouquet for as long as possible and appreciate the natural beauty of the flowers. If you have any further questions about flower care or need additional advice, feel free to reach out to us.
How long can I enjoy my flowers?
The lifespan of fresh flowers can vary significantly depending on several factors such as the time of year, variety of flowers, and the care they receive at home. It is important to note that as natural and perishable items, we cannot guarantee a specific longevity for the flowers.

At KS Flowers, we use a diverse range of flowers, foliage, and grasses in our arrangements. Each component may have its own lifespan, with some lasting longer than others. This variation adds to the unique and dynamic nature of our bouquets.

To make the most out of your flowers and help extend their freshness, we recommend following our care advice, as mentioned earlier. By keeping the vase filled with fresh water, changing the water regularly, and providing an appropriate placement away from direct sunlight and other unfavourable conditions, you can help optimise the lifespan of your bouquet.

While we cannot provide an exact duration for how long your flowers will last, we strive to ensure that you receive the freshest and highest quality blooms possible. If you have any specific concerns or questions about the longevity of your flowers, please do not hesitate to contact us.